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University admissions assistant chatbot (English and Urdu)

Build a chatbot that answers prospective students’ questions about programmes, fees and deadlines using only the university’s official documents.

Scope

  • Collect and chunk the prospectus, fee notices and FAQs.
  • Use retrieval-augmented generation so answers cite their source documents.
  • Support Roman Urdu and English questions; measure answer accuracy on a test set of real questions.
  • Add a hand-off to a human when the bot is unsure.